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Medical Disclaimer

This Medical Disclaimer explains the limits of Heal 24/7's digital health tools, AI features, wellness content, and teleconsultation support.

Last updated: April 23, 2026

Not Emergency Care

Heal 24/7 is not an emergency medical service. If you are experiencing chest pain, severe breathing difficulty, loss of consciousness, stroke symptoms, major injury, poisoning, suicidal thoughts, or any urgent medical condition, contact local emergency services or visit the nearest hospital immediately.

No Replacement for Medical Advice

Content, reminders, health scores, report summaries, AI insights, and wellness suggestions on Heal 24/7 are provided for general information and care support.

They do not replace professional medical advice, diagnosis, treatment, prescriptions, or an in-person examination by a qualified healthcare professional.

Consult Qualified Professionals

Always consult a qualified doctor or healthcare professional before starting, stopping, or changing medicines, treatment plans, diet, exercise, or clinical care.

Do not delay or ignore professional medical advice because of information received through Heal 24/7.

AI-Generated Information

AI features may help summarize health records, identify possible risk signals, suggest questions for doctors, or provide educational wellness guidance.

AI outputs can be incomplete, inaccurate, or inappropriate for your specific condition. A healthcare professional should review important medical decisions.

Teleconsultation Limits

Teleconsultations can be useful for many healthcare needs, but they may not be suitable for every condition.

A doctor may recommend physical examination, diagnostic tests, specialist consultation, emergency care, or hospital evaluation when clinically necessary.

User Responsibility

You are responsible for providing accurate and complete information about symptoms, medical history, allergies, medications, reports, and existing conditions.

Incomplete or incorrect information may affect the quality of guidance, AI summaries, or consultations.

Contact

For questions about this Medical Disclaimer, contact us at support@heal247.in.