Privacy Policy

We may collect details you provide when you create an account, contact us, book a consultation, upload health records, or use wellness features in Heal 24/7.

This can include name, contact details, age, gender, appointment information, health reports, symptoms, medicines, feedback, device data, and usage activity needed to operate the service.

We use information to provide digital healthcare features, connect patients with healthcare professionals, personalize health insights, maintain support records, improve reliability, and communicate important service updates.

Where required by law, we rely on consent or another valid legal basis before processing sensitive health information.

Heal 24/7 may use uploaded reports, symptoms, and wellness inputs to generate summaries, risk signals, reminders, and educational guidance.

AI-generated outputs are meant to support awareness and care coordination. They are not a substitute for diagnosis, treatment, emergency care, or advice from a qualified medical professional.

We may share relevant information with doctors, care providers, support teams, service providers, and technology partners only as needed to deliver, secure, or improve Heal 24/7.

We may also disclose information if required by law, regulation, court order, or to protect users, healthcare providers, our platform, or the public.

We use reasonable administrative, technical, and organizational safeguards to protect personal and health information.

No digital system is completely risk-free, so users should keep passwords secure and avoid sharing account access with others.

You may request access, correction, deletion, or restriction of your personal information where applicable law allows.

Some information may need to be retained for legal, medical, billing, safety, fraud-prevention, or operational reasons.

For privacy questions or requests, contact us at support@heal247.in. We may ask for verification before processing account or data requests.