Terms and Conditions

By accessing or using Heal 24/7, you agree to these Terms and Conditions and any policies referenced here.

If you do not agree, you should not use the website, mobile app, consultations, AI features, or related services.

Heal 24/7 provides digital health tools, care coordination, appointment support, teleconsultation access, health record management, and wellness guidance.

Doctors and healthcare professionals are responsible for the medical advice they provide. Heal 24/7 does not replace a hospital, emergency service, or in-person clinical evaluation when one is needed.

AI-generated insights, report summaries, reminders, health scores, and coaching content are informational and supportive in nature.

Do not use AI outputs as the only basis for medical decisions. Always consult a qualified healthcare professional for diagnosis, treatment, medicines, or urgent symptoms.

You agree to provide accurate information, keep your login details secure, update incorrect health or contact details, and use Heal 24/7 lawfully.

You should not misuse the platform, interfere with service security, upload harmful content, impersonate another person, or use the service for fraudulent activity.

Appointment availability, consultation timing, fees, cancellations, and provider participation may vary.

We may contact you through email, phone, SMS, WhatsApp, push notification, or in-app messages for service, support, appointment, and account-related purposes.

Heal 24/7 is provided on an as-available basis. We work to keep the service reliable, but we cannot guarantee uninterrupted availability or error-free operation.

To the maximum extent allowed by law, Heal 24/7 will not be liable for indirect, incidental, consequential, or punitive damages arising from use of the service.

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised date.

Continuing to use Heal 24/7 after changes are posted means you accept the updated terms.

For questions about these terms, contact us at support@heal247.in.